Customer Guidelines
What are we doing differently:
- Incorporating QR codes for guests to view our menu online menu and providing one touch menus that are disposed of properly
- Reinforcing our sanitation safety procedures to both our front of house and back of house
- Providing hand sanitizer stations throughout our restaurant
- Disinfecting and cleaning high touch areas, such as door handles, tables, and bathrooms multiple times throughout the day
- Screening our staff before each shift and prohibiting employees to work with a respiratory illness
- Offering our guests to use the option of disposable utensils
- Requiring all of our guests to follow the Customer Guidelines and prohibiting entry for any guest that refuses
Customer Guidelines:
- Upon entry, guests will have their temperature checked. Any guest who reads a temperature higher than 100F will be asked to leave and should seek medical attention
- All guest will be required to enter their name & phone number into our visitors log upon arrival in order to follow contact tracing guidelines.
- Guests are required to wear a mask when entering and moving about the restaurant
- Outside food is not permitted. Unopened bottle of wine is allowed with a $45 corking fee & cake is allowed with a $25 cutting fee.
- 18% gratuity will be automatically applied at the end of the meal for parties of 4 or more people.
- ONLY 6 people per table. If your party is larger than 6, you must be seated separately and socially distanced as permitted by the state.
- NOTICE: Genji Novi will keep the 6ft social distance. If you are a group of 4 or more, your party will be seated in a private hibachi table without sharing with other guests
- Any guest who refuses to follow the listed guidelines will be denied entry
- We thank our guests in advance for their cooperation and in helping keep our community safe!